Frequently Asked Questions

Click on each question to see our answer!




+ I have a really quick question. Where can I go?

We get a lot of “quick questions” and the truth is that while the questions may be brief, the answers take time. If you need our help with something, you can book some time with us at or submit your question here.

+ I’d like to book some time with Tony. Can I do that?

Absolutely! Head over to to see some options—including in-home appointments or quick phone calls.

+ I’m not in NYC, can you still help me?

We sure can! We conduct meetings in person or online. Check out Contact us for travel rates. ;)


Social Media


+ Can you help with my Facebook/Twitter/Instagram/Youtube?

Of course! Head to and schedule some time with us.

+ Can you manage the social media for my personal/business accounts?

We no longer offer social media management. However, we can train you or your team on systems and strategies to get better results. Head to and schedule some time with us.

+ Social Media is all super!

We totally get it. There’s a lot out there and it can be really overwhelming. There’s a lot of help available to you at If you still need help and want to schedule some time with us, head to

+ I have a quick question about social media for you. How can I get in touch?

We get a lot of “quick questions” and the truth is that while the questions may be brief, the answers take time. If you need our help with something, you can book some time with us at




+ Where can I find out more about the courses you teach?

Check out! Beyond our annual courses, we're currently developping new online programs through super exclusive in-person classes in NYC.

If you're not in the New York area, sign up for email alerts and we'll send you more information when registration is opening for any of our online courses.

+ What if I forgot my password?

No problem! Send an email to and we’ll get you reconnected. Stay tuned for an all new password reset option in 2017!




+ Can you design my website?

Of course! However, to provide our clients the best possible service (something we believe in and are known for), we only take on a few websites at a time. Fill out the request form above and we'll let you know when we can take on your project and how long it will take.

+ How much are your websites?

Well, that depends on what you’re looking for. Websites come in all sizes! Fill out the request form above to let us know what you’re looking for, and we’ll get back to you with a quote.

Our prices start at $500 for coverpages and $1,500 for personal websites. Both packages include launch and update support.

+ How long does it take from start to finish?

Since we only take on a limited number of websites per month, we do everything in our power to make sure that we get it done in a month... or extend our services for another month!

That said, our timeline largely depends on your preparation and communication. For example... how quickly and clearly organized can you provide your vision/materials/passwords/revisions/etc.

As long as you take care of the little bit of homework on your end... we usually beat our deadlines! :)

+ I'm getting new photos done soon. Can we get started now and I'll send you photos later?

Yes! We'd love to help you strategize your photoshoot so you get incredibly smart and versatile photos... for both web and print!

In terms of photos for your website, we agree with Sondheim—content dictates form.

What that means is that we build with what we have. If you think about it, we're literally creating a "menu" and "24/7 content buffet" around the "ingredients" you give us!

If you’d like to launch the “landing page” with your current photos and work with us to strategize a website specific photoshoot before your month with us—we’re totally game! We actually think this gets you the best results... for your website and beyond.

The ultimate goal is to have all of the content ready to go before we get to work on your full website—that means your photos, videos, and everything else that’s going up on your site. Then, we’ll design the "dream home" and hand you the "keys" to hang new photos, play new videos, rearrange furniture, etc. Hopefully our analogies make sense! :)

+ After you design my website can I update it myself?

Yes! Our goal is to build you the "dream home", then hand you the "keys". We provide video tutorials and an organized content management system that allow you to make easily make updates whenever you’d like!

If your career takes off from your new site, and you're just too busy to keep it updated yourself, we also offer our services at discounted rate. :)

+ You did my website and I need help with an update...where do I go?

Head over to and let us know what you need. We’ll get our team on it!

+ Can't I do this myself?

+ Do I really need a website?

+ What if my friend will do it for free or cheaper?

+ What will my website look like?

+ How does this all go down?

+ What if I'm not tech savvy?

+ What all is included?

Your website includes

  • New or existing domain
  • 12 months of hosting
  • Brand/website/goal-setting consultation
  • Designs that are mobile-responsive and optimized for search engines
  • Seamless social media and email integration
  • Registration with Google
  • Launch graphics + sharing strategies
  • Custom video tutorials for all future updates
  • 100% access and easy-to-update content management system
  • 24/7 technical support

+ What do you/I need to get started?

+ What if I'm not happy?

If you're not satisfied, we offer partial refunds on website. You will only pay for hosting fees and any completed work.